CPM® Process Improvement Capstone

collapse

Course Details

This course can only be taken as part of the Washington Certified Public Manager® .

Get Program Details

About this Course


The capstone is your opportunity to work within your organization to improve processes that will strengthen programs or your organization as a whole. You’ll choose and design your project and apply Lean Six Sigma methods to demonstrate the knowledge, skills and aptitudes you’ve gained or improved upon during the program. At the end of the course, you’ll present your project to the class. 

What You'll Learn

  • How to apply Lean Six Sigma and the DMAIC (Define, Measure, Analyze, Improve and Control) methodology to a real-world process
  • How to communicate effectively about a process improvement project
  • How to create a compelling presentation that demonstrates the impact your project has on your organization

Program Overview

This course is part of the Certificate in Washington Certified Public Manager® .

Quarter 1

Self as Leader

  Get our email newsletter with career tips, event invites and upcoming program info.       Sign Up Now